FAQs

To book a taxi, you'll need to provide your pick-up and drop-off locations, the date and time of your ride, your contact information, and any special requests or notes for the driver. You must have a valid id and address proof to book a ride.

Yes, you can book a taxi in advance. We recommend booking in advance, especially during peak hours or for airport transfers, to ensure the availability of a taxi at your desired time. You need to pay a 25% advance payment for the booking.

After you've completed the booking process, you'll receive a confirmation email or notification with all the details of your ride, including the driver's contact information and vehicle details.

Yes, you can cancel your booking. The cancellation policy and any associated fees may vary, so be sure to check our terms and conditions for cancellation details.

We accept various payment methods, including UPI, cheque, and cash, depending on your location and preferences. Payment options are typically specified during the booking process.

Yes, all our drivers are licensed and experienced professionals. They undergo background checks and regular training to ensure passenger safety and quality service.

Once your booking is confirmed, you'll receive the driver's contact information. You can call or message the driver directly if you need to communicate with them.

Yes, we offer airport transfers and pickups. You can book a taxi to or from the airport through our platform. Please provide your flight details to ensure timely service.

Yes, we have a 24/7 customer support hotline. If you encounter any issues or have questions during your ride, feel free to call our customer support team for assistance.

Additional charges for luggage or extra passengers may apply, depending on the taxi service you choose. Details about additional fees should be available during the booking process.

Some taxi services in our network offer wheelchair-accessible vehicles. You can specify your accessibility needs during the booking process, and we'll do our best to accommodate your request.

While we cannot guarantee a specific driver, you can mention your preference in the special requests or notes section during the booking process, and we will do our best to accommodate your request if possible.

You can provide feedback about your ride experience through our website or feedback call or link which are provided after your ride is completed. We value your input, and your feedback helps us improve our service.

Yes, your safety is our top priority. We have safety measures in place, including driver background checks and vehicle inspections, to ensure a safe and comfortable ride for our passengers. Our all vehicles are with a GPS tracker, emergency panic button, and live location features.

We provide multiple premium services like carrier roof top, WIFI, touch screen tablet, water bottle, tissue paper, newspaper / magazine, fire cylinder, first aid kit, and dustbin, our drivers always wear their uniform, and I-card. They are non-alcoholic and tobacco free.